Benefits
Open positions
Lutra Consulting Ltd. is hiring a GIS Support Consultant for a fully remote position. We offer a flexible schedule, with a minimum commitment of 60 hours per month and the option for a full-time role.
The primary responsibility of this role is the deployment, administration, and maintenance of our open-source GIS stack for both Lutra and our service-level agreement (SLA) clients. The infrastructure is primarily Windows-based, with some Linux environments. You will work directly with clients to investigate and resolve issues related to their GIS databases and technology, including PostgreSQL/PostGIS, GeoServer, QGIS, and Mergin Maps server.
For consultants interested in a full-time position, duties will expand to include providing 2nd level support, implementing migrations from proprietary to open-source solutions for major clients, and assisting with other daily tasks within our Support and Training department.
Key Responsibilities
- Administer, maintain, and deploy the open-source GIS stack, primarily on Windows Server environments
- Implement and manage spatial databases, with a focus on PostgreSQL/PostGIS
- Provide timely and effective technical support for client inquiries in accordance with Service-Level Agreements (SLAs)
- Lead or assist with projects migrating clients from proprietary systems to an open-source GIS stack
- Manage the support workflow by escalating tickets to the appropriate internal team members when necessary
- Create, update, and enhance documentation and materials for our client resource center
Requirements
- Professional working proficiency in written English (B2 or equivalent)
- Demonstrated expertise with modern GIS software (e.g., QGIS, Esri ArcGIS suite)
- Proven experience administering GIS services (like GeoServer) and databases (like PostGIS) within a Windows Server environment
- Strong proficiency with PostgreSQL/PostGIS, including database management and spatial queries
- Excellent communication and interpersonal skills for effective client collaboration
- A proactive, client-focused attitude with a strong desire to solve problems
How does it work?
Let's make QGIS work for you
Lutra Consulting is a QGIS-focused expert provider of geospatial software development, consulting, training, and support services.
